Returns & Exchanges
At Kakadu Traders, we stand by the durability and craftsmanship of our gear, offering a 30-day window for returns or exchanges on all unworn items in original condition. Whether the fit isn't right or you've changed your mind, we are committed to ensuring you are fully satisfied with your rugged outdoor apparel.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely pack the items in their original packaging, ensuring all hangtags are attached and the product is in its original, unwashed state.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
Refund Processing
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing