Frequently Asked Questions
Everything you need to know about your Kakadu Traders order.
What materials are used in Kakadu Traders apparel?
We specialize in high-quality, durable materials including our signature Microwax treated cotton, premium leathers, and rugged canvas designed to withstand the elements while maintaining comfort.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
How long does shipping take?
Standard domestic orders are typically processed within 1-2 business days and delivered within 5-7 business days. International shipping times vary by location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start an exchange or refund process.
How should I care for my Microwax jacket?
Microwax items should be sponged down with cold water. Avoid detergents, dry cleaning, and machine washing to preserve the waterproof integrity of the fabric.
Do you offer international shipping?
Yes, we ship our rugged outdoor gear worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your destination.